Sylvie MoisanFeb 17, 20211 minHave you also noticed positive Changes in Passenger Behavior?In this current turmoil, I would like to share with you 3 feedbacks given to me by crew members, which I find very touching: 🌟 "I have...
Sylvie MoisanDec 22, 20202 minThe Journey to the Heart of our Values: How they are perceived by CustomersHere is one of the stories told by one of the participants in this coaching exercise, which took place over several weeks and aimed at...