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Private Operations Inflight Service Audits are achieved by assessing:

 

  • Crews (customer service, team spirit, grooming etc)

  • How the passengers’ requirements are met

  • Respect of the image & corporate identity

  • Service Standards & procedures

  • Galley, cabin & bathroom's storage and cleanliness 

  • Cabin decoration & loose equipment

  • Catering procedures & expenses

 

Audits are conducted on ongoing operations and provide a full picture leading to further improvement suggestions and adjustments.

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